Frequently asked questions

You can browse the marketplace and listings without signing in. You need an account to contact sellers, save favorites and publish your own listings.

Check your spam folder and the email address you entered. Allow a few minutes. If the email still does not arrive or the confirmation link does not work, contact us with your account email address. Do not send us your password.

Use the language selector on the website or the language setting in the app. Translated item descriptions are available only when a translation has been added.

Using re-Appear is free. There are no listing fees, sales commissions or paid subscriptions.

Sign in and choose the option to sell or create a new listing. Add a descriptive title, description, condition, price and your own photos. Manage your offers under My Listings.

Open the listing and contact the seller through messaging. Agree on the price, payment and shipping or collection directly with the seller. re-Appear does not process payments or provide its own escrow service.

Check notification settings in the app and on your device, and check your email spam folder. If the issue continues, send us your app version, device model and a description of the problem.

Use the reporting option on the listing, user profile or chat where available in your version. You can also email us the listing link and a description. Unwanted contacts can be blocked in the app.

You can request account deletion in the app’s account settings. For further information and how to request deletion, visit the Account deletion page linked below.